Privacy Policy

1. Who we are

Zyevior (“we”, “us”, “our”) is an e-commerce agency that builds and manages online stores on behalf of our partners. Our registered office is Suite C267, 4–6 Greatorex Street, London, E1 5NF, United Kingdom. For any privacy questions, contact us at Zyevior.uk@gmail.com.

This policy explains how we handle personal information collected through this website. For the purposes of UK data protection law, Zyevior is the “controller” of the personal information you provide here.

2. Information we collect

We collect information that you provide to us directly, primarily through our enquiry form. This may include:

• Your first and last name
• Your email address
• Your phone or WhatsApp number (if you choose to provide it)
• The marketplace you’re interested in and your stated goals or budget range
• Any other information you include in your message

We may also collect limited technical information automatically when you visit the site, such as general analytics data provided by our hosting platform. We do not use this to identify you personally.

3. How we use your information

We use the information you provide to:

• Respond to your enquiry and answer your questions
• Discuss whether a partnership is a suitable fit for you
• Provide you with information about our services that you’ve requested
• Maintain a record of our correspondence with you

We will not send you unsolicited marketing unless you have agreed to receive it, and you can opt out at any time.

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases: your consent when you submit an enquiry, and our legitimate interests in responding to enquiries and operating our business. Where we rely on consent, you may withdraw it at any time by contacting us.

5. Sharing and third parties

We do not sell your personal information. We may share it only in these limited circumstances:

• Service providers who help us operate the website and process enquiries. Our website is hosted on Netlify, and enquiry submissions are processed through Netlify’s form service. Their handling of data is governed by their own privacy terms.
• Legal requirements, if we are required to disclose information by law or to protect our legal rights.

6. Cookies

This website uses minimal cookies. Any cookies set by our hosting or form provider are used to make the site function correctly and, where applicable, to understand general site usage. You can control cookies through your browser settings. If we introduce additional analytics or advertising cookies in future, we will update this policy and seek consent where required.

7. Data retention

We keep enquiry information for as long as necessary to respond to you and for a reasonable period afterward for our records, unless you ask us to delete it sooner. When it is no longer needed, we securely delete it.

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to or restrict how we use it
• Request a copy of your information in a portable format
• Withdraw consent at any time

To exercise any of these rights, email us at Zyevior.uk@gmail.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

9. Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.